Pilots run in 14 days. Floor leads stop watching the same hire fumble the same objection three months in a row.
Spin up a difficult persona in seconds — a skeptical VP, a price-shopper, a gatekeeper. Reps practice the dial, the discovery, the objection sequence. The AI pushes back convincingly. Live coaching prompts surface where they freeze.
Word-level timestamps mean a manager can search “EDI” across 2,000 calls and land on the four-second window where the objection actually came up — not skim a transcript hoping the audio matches.
Click any word in the transcript — the audio jumps. Drag the playhead — the transcript follows. Both channels, always in lockstep.
Each call scored against the dimensions you actually grade on — discovery, objection handling, compliance. Configurable per team.
Drop a note on word 1:14, not 'somewhere in the second minute.' The rep sees it pinned to the moment.
Audio captured dual-channel, transcribed with word-level timestamps, scored, indexed, replayable. The whole flow runs inside your tenant — nothing routes through third-party loggers.
Or upload your own — pitch decks, objection docs, recordings — and Cadence builds matching personas.
“We used to grade two calls a week per rep and call it coaching. With Cadence we grade everycall, and we land on the exact ten-second window where a rep is losing the room. New hires ramp in six weeks instead of fourteen.”
Audio and transcripts live in your AWS region, encrypted with a per-tenant key. Cadence never trains foundation models on your data — full stop.